How to create a knowledge base in SharePoint HelpDesk
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How to create a knowledge base in SharePoint HelpDesk
Learn how to create a #KnowledgeBase in #SharePointHelpDesk using #PlumsailHelpDesk for #SharePoint. The video covers adding categories and articles, setting visibility, organizing content, and using smart search. See how the Knowledge base in #HelpDesk helps users find answers and supports agents through the self-service portal and SharePoint ...
627 views6 months ago
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