When intelligence is built into the infrastructure, your network transforms into an active decision-maker. At #IMC2025, Randeep Sekhon, Chief Technology Officer, Airtel, shared how we have embedded intelligence to make client operations more efficient and customer-centric. Conversing with Vaidehi Sharma, Head - Internal Communications, Airtel, at the Airtel India arena, he explained how we are deploying #AIAtScale to elevate every facet of the customer experience, right to seamless service deliv