ServiceNow is handling 90% of its own employee IT requests autonomously, resolving cases 99% faster than human agents. On Thursday it announced the product technology it wants to use to do the same ...

ServiceNow has released a new AI tool to help human workers, and is readying their replacement, the Autonomous Workforce, for later this year. ServiceNow plans to unleash the first member of its ...

Researchers discover exploitable agentic AI technologies from ServiceNow and Microsoft. Securing agentic AI is already proving to be extremely challenging. Cybersecurity pros should adopt a "least ...

ServiceNow can’t catch a break. The software company’s earnings report beat expectations but investors are shunning the sector and still look wary of its acquisition strategy, sending shares lower on ...

ServiceNow reported quarterly earnings that beat expectations. The results weren't enough to quell concerns about slowing growth amid the company's acquisition spree. For the fourth quarter, ...

ServiceNow signed a three-year deal with OpenAI to use its intelligence models to offer AI agents to customers. ServiceNow will add OpenAI's GPT-5.2 into its enterprise platform. ServiceNow is in the ...

Authentication issues in ServiceNow potentially opened the door for arbitrary attackers to gain full control over the entire platform and access to the various systems connected to it. ServiceNow is a ...

ServiceNow has disclosed details of a now-patched critical security flaw impacting its ServiceNow artificial intelligence (AI) Platform that could enable an unauthenticated user to impersonate another ...

Enterprise software company ServiceNow agreed to acquire nine-year-old cybersecurity startup Armis for $7.75 billion in cash. The deal is a massive valuation jump for the company. Just last month, ...

Bloomberg reported ServiceNow is eying a $7 billion cybersecurity acquisition. A Wall Street analyst also downgraded shares due to the disruptive potential of generative AI. The dual bits of news led ...