Avista Utilities uses AI to analyze appliance-level energy consumption, helping reduce high bill inquiries and improve customer satisfaction. The company provides customers with detailed online tools ...

Researchers found that widely deployed smart meters pose a “massive” cybersecurity risk, potentially enabling data manipulation, energy theft, and service disruption. They propose a new detection ...

Your smart meter knows when you shower, cook dinner, and leave for vacation-all from electricity usage patterns alone. This isn’t science fiction; it’s load profiling technology that creates unique ...

LEE — Lee officials say they have little authority to halt the rollout of smart meters, even as residents raise concerns about potential health risks, costs and a lack of communication. Eversource has ...

Last week, a public forum in Lee on Eversource’s rollout of smart meters left us with an all-too-familiar feeling that impassioned pushback to change is shrouding the relevant facts in a heated local ...