The genesis of a memorable user experience and the spark of its creation is quite hardly a linear process. In our own design agency, we have uncovered that flexibility and agility truly bring forth a ...

The FDA and international standards bodies have long recognized that use error committed during interactions with medical devices negatively influences patient safety ...

Some 86% of acute care organizations and 67% of ambulatory care organizations cite usability as their biggest complaint. The impact of poor usability is a major concern because it contributes so ...

User-Centered Design — or, as it is more commonly known, User Experience Design (UX) — has risen into prominence within the past decade, becoming one of Brandeis GPS’s most popular graduate degrees.

It’s always exciting to discuss what’s coming next. At the recent Allscripts Client Experience (ACE) conference, I discussed plans for Allscripts Sunrise™ and modernization that moves us from an EHR ...

Electronic health record usability might not have been the hottest topic at HIMSS16 this past week – our polling shows big data and interoperability tied for that honor, with privacy/security just ...

The steps are (1) knowledge, attitudes, and beliefs mapping: reanalysis of team's research findings from prior studies; (2) environmental scanning of apps available on the market; (3) stakeholders' ...

User-centered design has been a trending topic in technology since the mid-2000s. It represents a shift in thinking away from “function first” and measures the experience not just by whether it’s ...

The Centers for Medicare and Medicaid Services and the Office of the National Coordinator for Health IT offered a glimpse at behind-the-scenes work they are doing together to reduce the burden EHRs ...

The design thinking process is a two-pronged approach that involves both empathetic ideology and a process that aims to find the best possible solution for gaps in the market or problems in a given ...