Noble Systems Corp., an Atlanta-based provider of contact center technology solutions, has announced the acquisition of the Liberation unified communications platform, related client-base and all ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. With TeleDirect, Bellco expects to increase significantly its customer ...

MANILA, Philippines — Imagine working in an office reminiscent of tech companies in the US but in a business process outsourcing (BPO) setting in the Philippines. The perks are bound to be generous, ...

TeleDirect is one of more than 100 companies presenting at NAILBA 35 — the 2016 annual meeting of the National Association of Insurance and Life Brokerage Agencies, taking place in Dallas Nov. 17-19.

Teledirect Telecommerce's group director of HR and talent development, Gaurav Hirey, talks us through the contact centre's adoption of cloud-based talent platform two years ago, the challenges and ...