Businesses that provide after-sale support for their products--and after-sale maintenance of their customer base to encourage repeat sales--need a method of tracking customer service contacts. This ...

Government’s operational response to the pandemic has finally set the stage for rethinking the civil service system. Federal employees have proven repeatedly over the years they are ready to respond ...

The Republican-led House passed a measure that would automatically register male U.S. citizens between the ages of 18 and 26 to the Selective Service System. The provision for automatic registration ...

BOSTON (SHNS) – A bill is expected next week from the Joint Committee on Public Service proposing reforms to the state’s 140-year-old civil service law that governs how jobs at police, fire, and other ...

Reading the new white paper by the Cyberspace Solarium Commission, “Growing A Stronger Federal Cyber Workforce,” triggered memories of the 1976 movie Network when an aging TV anchorman tells the ...