Salesforce Inc. is cranking out yet more artificial intelligence agents, this time for its flagship customer relationship management platform. The new agents include the Einstein Sales Development Rep ...

Salesforce used AI agents to cut $100 million in support costs and handle 3 million customer conversations. Now it's ...

Salesforce detailed a new partner network, expanded Agent Fabric and new AgentExchange marketplace as part of its TDX event ...

In its latest generative artificial intelligence push, Salesforce Inc. said today it’s introducing new features for banks that will help them deal with transaction disputes much more rapidly. The new ...

Salesforce has had over one million AI agent-customer conversations. The company launched AI agents on its Salesforce Help site in October 2024, a full-screen experience that makes getting support ...