Newegg stumbled into a bit of trouble earlier this week after shipping a damaged motherboard to customers and refusing to offer them a refund. The company has since backtracked and updated its return ...

Hardware reviewer site Games Nexus has bent Newegg to its will, to the benefit of everyone who likes to buy, and possibly return, open box items. Share on Facebook (opens in a new window) Share on X ...

Returning parts of your gaming PC back to their point of purchase should be simple, but it can very often come with feelings of anxiety and frustration. Some Newegg customers know this all too well, ...

Buying open box, refurbished, or recertified merchandise at a discount carries an inherent risk, though vendor or manufacturer inspections and appropriate return policies are supposed to be mitigating ...

I'm placing this in Other Hardware because I think this is the best spot for a general Newegg thread, but if not please move it.<BR><BR>Has anyone purchased any open box items from Newegg? What was ...

Online computer parts retailer Newegg is updating its returns policy after a recent scandal involving the company selling a faulty motherboard. Newegg has posted a customer service update to its ...

PC retailer Newegg appears to have been caught red-handed knowingly selling broken products. PC YouTube team Gamers Nexus purchased and returned a motherboard without opening it. Newegg then claimed ...

I've got my eye on a rackmount case at newegg, and the open box version is $150 cheaper than the retail. It seems the only things I lose are cables (of which I have many) and rackmount rails (of which ...

A hot potato: Newegg has made changes to its internal return process following a public dispute with popular hardware enthusiast and YouTuber, Steve Burke. The situation has escalated to the point ...