Apple didn't exactly issue a mass mea culpa for its ongoing butterfly keyboard issues, but it's probably about as good as you'll get. The larger question is whether it's enough. The company said that ...

Many fans hated the controversial butterfly switch keyboard that Apple introduced in 2015. While it’s since worked to improve it, the MacBook keyboards’ low-travel design has caused plenty of ...

Good news, MacBook users. Apple will replace all butterfly switch keyboards for free — even on its new MacBook Pro models unveiled Tuesday. The company said it has extended its MacBook keyboard ...

Apple has received a lot of criticism over the past few years not only for its keyboard designs, but for how it’s handled the repairs and warranties related to them. To address the issue, Apple has ...

Yesterday, Apple launched its new 16-inch MacBook Pro. This was notable for one major reason: the keyboard. Apple has backtracked on its controversial butterfly design and has gone back to the old ...

Keyboard problems (keys not recognized) We previously reported on an issue where (for a small number of users) the MacBook Pro's shift key is unresponsive. In most cases, users experiencing this ...

Apple’s MacBook keyboard replacement program solved one problem: customers would no longer have to pay for a fix for an Apple design failure. But, as I wrote recently, it still left many of us with ...

Responding to customer complaints, Apple makes changes to the butterfly switch keyboard in its laptops -- including new 2019 MacBook Pro models. Shara Tibken Former managing editor Shara Tibken was a ...