Specialized chatbots might make a difference for people with limited health-care access. Without more testing, we don't know ...

ROCHESTER, N.Y. – Artificial intelligence is making its way into almost all areas of our lives. So, what are the signs that AI is impacting social-emotional well-being? A Nazareth University professor ...

AI isn't best suited for workplace questions about difficult conversations or social activities, so turn to a close colleague ...

Scott White still marvels at how quickly artificial intelligence has transformed from a novelty into a true work partner. Just over a year ago, the product lead for Claude AI at Anthropic watched as ...

A new report shows that 91% of AI users have a default artificial intelligence assistant they turn to for their AI tasks. A Menlo Ventures survey of 5,000 adults found that this "default tool dynamic" ...

More and more Kansas legislators are using chatbots to summarize bills, write their remarks and more. There are no guidelines for how lawmakers use ChatGPT, Claude and other services.

AI-powered customer service chatbots could be the always-on agents your team needs—fast, scalable, and smarter with every interaction. Customer expectations have shifted sharply toward instant, always ...

At RSAC 2026, experts called for a privacy-by-default design as AI chatbots fail to protect survivors' data.

AI chatbots trained to be agreeable are reflecting anti-work sentiments back at users who express frustration about their jobs, according to Fortune. The pattern raises questions about whether these ...

The OpenAI logo is displayed on a mobile phone in front of a computer screen with output from ChatGPT, March 21, 2023, in Boston. Pennsylvania Gov. Josh Shapiro is directing state agencies to develop ...