1Kosmos Brings Step-Up Identity Verification to ServiceNow for Help Desk Recovery and Sensitive Change Requests

Kosmos, a leader in unifying identity proofing and passwordless authentication, today announced 1Kosmos high-assurance ...

ServiceNow boasts its AI bot is resolving 90% of its own help desk tickets

When it gets stuck, the bot will escalate rather than hallucinate ServiceNow claims it has created an AI agent that is ...
Business Wire

ServiceNow introduces new generative AI solution, Now Assist for Virtual Agent, to create conversational experiences for more intelligent self-service

Configurable in low-code, latest generative AI capability offers fast, more relevant answers in the Virtual Agent chatbot to help increase productivity without adding complexity SANTA CLARA, ...
AOL

ServiceNow’s president says acquiring identity and access management platform Veza will help customers track the whereabouts of AI agents

ServiceNow announced earlier this week that it was acquiring Veza, a fast-growing cybersecurity software startup that makes what is known as an “identity and access management” platform for both ...
Intelligent CIO

ServiceNow launches Autonomous Workforce and adds Moveworks to its AI Platform

ServiceNow has launched a new enterprise AI capability designed to execute work end-to-end and move organisations beyond ...
CRN

ServiceNow pitches ‘major opportunity for partners’ at London AI Summit

Christine Horton attended ServiceNow’s London AI Summit for CRN UK this week to report on her top takeaways on the new launches, the vendor’s strategy on AI governance and what MSPs make of its AI cap ...
WFMZ-TV

Unisys Launches CloudForte® for ServiceNow, a Solution to Help Clients Securely Modernize, Operate and Manage Critical Mission and Business Functions

BLUE BELL, Pa., Nov. 20, 2019 /PRNewswire/ -- Unisys Corporation (NYSE: UIS) today announced at the Now at Work conference in Washington, D.C. the availability of Unisys CloudForte ® for ServiceNow, ...
ARN

Kinetic IT secures Elite partner status with ServiceNow

Kinetic IT has upped its ServiceNow capabilities with it upgrading its partner status to the vendor’s Elite tier for consulting and implementation. Having been partners with ServiceNow for the last 14 ...