Are you creating inclusive experiences for your customers? Many companies aren’t. For example, here’s a sampling of what Forrester heard when we evaluated typical approaches to collecting personal ...

This section covers gender and sexuality for science communication, journalism, and inclusive writing. Subtopics include how to use “they” as a personal pronoun, recognition that gender identity and ...

Having to always be attentive to what you say and how you say it may not be your favorite thing. You may find it annoying and a pain in the ass actually. Remember the show Kids Say the Darndest Things ...

Using inclusive language in employee communications reinforces an organization’s priority on inclusion, improves the employee experience and increases the likelihood of talent retention, global HR ...

Words that used to be very commonplace are now recognized as exclusionary and have been replaced with more inclusive language. Here’s why using that’s essential to understand for your business.

The move toward so-called inclusive language finds its origins in the feminist movement where activists considered sexist the generic masculine form of words, which has perennially been understood to ...

A survivor of breast cancer explains what she has learned about inclusive language and how it can empower patients who have been diagnosed with cancer on their healing journey. Am I really a cancer ...