When retailers discuss ecommerce fraud detection, their top priority is typically fraudulent chargebacks. A chargeback occurs when a consumer questions a transaction on their credit card and asks the ...

It may feel like you can finally rest and move on after you’ve made a sale–but beware of what might come after. A chargeback–when funds are returned to a customer after they’ve disputed a charge–is ...

Consumers have weaponized chargebacks through chargeback fraud. Convenient access to easily granted charge repudiations has opened the door to purposeful friendly fraud. As a result, a growing field ...

Q: Our agency is getting into the high-end tour business. We act as the credit card merchant for the program. Retail advisors book our tours by calling in their clients' credit card numbers. I am ...

Q: Our agency recently won the travel contract for a major company. We sent the company our standard corporate travel management contract, and they have refused to sign because we have a clause ...

E-commerce fraud is an ongoing problem for online merchants and credit card companies. It has been growing at twice the rate of e-commerce sales. Identity theft traditionally has been one of the most ...

Did you know that the typical business will only hear from around 4 percent of their unsatisfied customers? That leaves the remaining 96 percent with the potential to file a chargeback against a ...

Instant payment service FedNow offers individuals and businesses many benefits including greater efficiency, quicker access to their money, and reduced transaction costs. Yet, unlike conventional, ...

Credit card users who feel helpless when dealing with merchants that provide shoddy goods and services should know they have a powerful tool available to them: chargebacks. A chargeback occurs when a ...

So you order something from eBay. Or Alibaba. Or some sketchy website you’ve never heard of, because it has the exact sneakers you want when nowhere else does. You know that’s probably a sign it’s too ...