CNOs must develop strategies to successfully overcome these obstacles to build sustainable AI integration and virtual nursing programs. Adopting technologies like AI and virtual nursing take strategic ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. When Vercel first adopted AI for customer support in early 2024, the ...

Research from identity management supplier Okta is pointing to new security problems, connected with the emergence and growth of artificial intelligence (AI) agents and non-human identities (NHIs).

Wealth management has never had better technology, yet adoption continues to lag. Advisors today have access to powerful CRMs, planning platforms, client portals, and increasingly, AI-driven tools ...

The pitch decks are always compelling. The workflow diagrams look elegant and the vendor demonstrations run flawlessly. Enchanted by the possibilities and potential return on investment, health system ...

According to a recent McKinsey study, 62% of organizations "are at least experimenting with AI agents." As more companies implement and invest in AI across their enterprises, it’s vital to ensure ROI ...

Louis Savard, CIO of the City of Cornwall, (left) and Robbie Beyer, director of data science and AI at RSM, at the CIO Association of Canada’s Peer Forum in Ottawa. - Photo by Jennifer Friesen, ...