More and more people are turning to AI chatbots as if they were close friends—venting about personal struggles, asking for ...

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...

We’re increasingly developing bonds with chatbots. While that’s safe for some, it’s dangerous for others. It’s a tale as old as time. Looking for help with her art project, she strikes up a ...

As AI adoption accelerated across industries, deploying a chatbot to support a newly launched internal application seemed like a logical decision. However, the application itself challenged ...